Ticketing 

Will I have to pay for tickets?
No. Tickets to the main Isle of MTV event on Tuesday 9th July, will be free of charge to those who register via www.isleofmtv.com.

If I do not have access to a computer, mobile phone or valid email address, how can I register for tickets?
A box office will be open from Monday 8th July, until end-of-show on Tuesday 9th July, at Il Fosos Square. Isle of MTV representatives will be on hand to process ticket registrations and answer any questions you may have.

How many tickets are being made available?
We have not set this number, but will follow the advice shared by our health & safety and security consultants on the maximum number of fans that the square can accommodate. We are confident that we will be able to meet the demand for tickets.
 
Will I be able to register for more than one ticket?
Yes. Any individual who registers will be able to apply for up to 4 tickets.
 
What happens if the tickets run out? Will I still be able to attend the event without a ticket…
Ticket registration will not be closing at any point and the box office is open for any queries you may have.
We will be monitoring the square from a health & safety and security perspective. When we reach capacity, entry to the square will be restricted.  We advise that you arrive early to avoid disappointment.

Does a ticket guarantee entry?
No. Entry will be subject to capacity, which will be live monitored throughout the night. Access will be granted on a first come, first served basis.
 
Do you have to be over 18 in order to gain entry?
No, however all ticketholders under the age of 14 will need to be accompanied by an adult who is over 18 years of age.  All ticket holders over the age of 14 may be asked to show ID, so please be sure to carry this with you.
 
If I leave the square, will I be able to re-enter?
No. Re-admission is not permitted.
 
What facilities will be made available during the show?
Toilets and food & drink stations will be available and signposted around the square.
 
I have special access and/or viewing requirements. Who can I contact?
If you require any special arrangements to be made in order to enjoy the show, please contact info@visitmalta.com or call +356 2291 5561 .
 
How will I know that my tickets are genuine and that they have come from a trustworthy source?
You will receive your tickets directly from Universe via tickets@universe.com or in person from the official Isle of MTV box office.

Do tickets need to be printed or will fans be able to gain access with a digital version?
Both printed and digital tickets will be accepted.

What happens if I lose my ticket(s)?
You will receive an electronic version of each ticket booked.
Anyone with enquiries relating to ticketing can contact – isleofmtv@vimn.com or visit the Isle of MTV box office.

What happens if I register and receive tickets but can no longer attend? Will I be able to pass on my tickets to my friends if they haven't registered?
If you are no longer able to attend, you will not be able to pass on tickets to family and/or friends. We ask that you email isleofmtv@vimn.com as early as possible and we will look into reissuing your ticket(s).

If I have to give you an email address when I register what use will you make of this? Will my details be passed on to anyone else?
Anyone who registers for tickets via www.isleofmtv.com will be asked if they want to 'opt-in' to receive further information from MTV and the Malta Tourism Authority. We will not pass on their details to any third party.

IOMTV Music Week
Are all these events free of charge like the main Isle of MTV event? If not, what do I have to pay for?
The main Isle of MTV show on Tuesday 9th July is free of charge to anyone who registers for a ticket in advance, but you will have to pay to attend the other Isle of MTV Malta Music Week events.
Details on all Isle of MTV Music Week events, including prices, will be made available on www.isleofmtv.com.
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